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No returns under 16 ft in length. We'd
rather not because we don't make enough on your orders to add a lot
of handling and we waste a lot of time trying to clean it up, restock it
and re-cut it for new orders.
Our experience with returns on Colored Cork is not very good. Generally
the customer does a poor job of packing and then there is significant
damage and every square foot requires inspection. After we charge
25% restocking and they ship it across the country freight prepaid (we
will refuse it if it comes in collect). Net will probably be 50% or less
due to freight.
So... 30% restocking. Must be shipped back freight prepaid. No credit
for damaged product or open containers of adhesive.
Listing your material here give you a chance to recoup more or even
sell it at retail if you bought it as a dealer. If you sell it
locally you might not even lose the freight.
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